Pre-admission Phone Interview
Prior to your admission to Norwood Hospital, you will receive a call from a patient registration representative who will gather information for your medical records and answer any general questions that you may have. If you have not heard from us two days before your admission, please call the Patient Assistance Center at 800-594-9200.
What to Bring
Most of what you need will be provided for you during your hospital stay, but here are some items you don’t want to forget:
- Medication list
- Health Care Proxy*
- Health insurance cards, Social Security number and picture identification
- Eyeglasses or contact lenses
- Hearing aids
- Personal toiletries
Please leave money, jewelry, credit cards, computers and other valuable at home as Norwood Hospital cannot be responsible for their safekeeping. If you have any other essential personal items such as dentures or eyeglasses, be sure to inform us about them when you are admitted and we highly recommend that these items be clearly marked with your first and last name.
We request that you leave electrical appliances or anything that requires the use of wall outlets at home. This is for your safety and is in compliance with hospital safety rules. However, you may use battery-operated items such as a razor, a small radio with earphones or a powered toothbrush, as long as these items do not require recharging.
Patients will be provided bright green containers to place personal items in during their stay, including contact lenses, eyeglasses, and dentures. Please make sure your name is on each container.
You will be responsible for personal items. Norwood Hospital is not responsible for replacement of lost items.
*Health Care Proxy
The situation may arise when you are unable to make your own health care decisions, or are unable to take part in planning your medical care because of an illness or injury. Norwood Hospital encourages patients who are 18 or older to complete a health care proxy form that allows you to designate a relative, friend or other person to make these decisions on your behalf. Massachusetts law requires that all patients be given the opportunity to complete a health care proxy form.
Patient registration will provide you with the hospital's health care proxy brochure upon your admission. If you would like to review a brochure prior to your admission, call the patient advocate at 78-278-6301. We encourage you to discuss this issue with your physician, nurse, social worker, and closest relatives or friends.
When You Arrive
Follow signs to Patient Drop-off or Visitor Parking. Parking facilities at Norwood Hospital are located behind the hospital, off of East Hoyle Street.